Right choice for New Car Service
The fact is that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of taking advantage of the End of Year Car Sales to snap up a bargain or want to welcome in the new year by having your new car serviced? Here is some sound advice from Jannali Car Clinic in Jannali.
The acquisition of a new car is one of the most significant investments many people make, so you should find a way to maintain it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The fact is that you have the right to decide who should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You cannot be forced to go back to the dealership where you originally got it for service or repairs. Provided the work is effected to the manfufacturers specifications by a suitably qualified person and uses adequate quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Jannali Car Clinic mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Jannali Car Clinic mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Jannali Car Clinic will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the vehicle.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the disparity between statutory, manufacturer and express warranties to help you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be displaced by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So watch out for new car dealers who try to bundle “express” or “extended” warranties, often for free, when buying your new vehicle. Quite often these ‘bonus’ warranties may include quite prohibitive restrictions or provisions, and are not always what they are cracked up to be. Many times these promises provide barely any additional benefits not already provided by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the vehicle.
Such promises are very unlikely to alert you to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will need to go to get your car serviced or an increase in waiting times due to fewer available service locations or mechanics.